Pothole Reporting in Indianapolis: What You Need to Know

Posted on March 5, 2025 by admin

Potholes are an all-too-common sight on Indianapolis roads. They appear after harsh winters, heavy rain, or simply due to wear-and-tear on our streets. Beyond being an eyesore, potholes can be a real hazard—damaging vehicles, disrupting traffic, and increasing the risk of accidents.

But here’s the good news: Indianapolis residents can make a difference. By reporting potholes, you can contribute to safer roads for everyone. Read on to learn why pothole reporting matters, how to do it, and the resources available to both residents and business owners.

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Why Pothole Reporting Matters

Potholes don’t just cause minor inconveniences—they can lead to costly car repairs, wasted time, and even pose serious safety risks for drivers, cyclists, and pedestrians. Ignoring them can make roads more hazardous and damage worse over time. Here’s why taking the time to report a pothole in your area is so important:

Vehicle Damage

Driving over potholes can cause significant damage to your car. Common problems include:

Tire damage like punctures or blowouts.
Wheel alignment issues that compromise steering and stability.
Suspension problems that reduce your vehicle’s smoothness and control.

The American Automobile Association (AAA) estimates that pothole-related repairs cost U.S. drivers about $26 billion annually. That’s a price no one wants to pay!

Traffic Safety

Potholes create unsafe driving conditions. Swerving to avoid one can lead to accidents, especially on busy streets or highways. Unreported potholes also pose a risk for pedestrians and cyclists trying to share the road.

Improved City Infrastructure

Proactively reporting potholes helps city officials address problems quickly and efficiently. When residents report issues, they provide crucial data that helps prioritize road repair projects, freeing up resources for long-term improvements.

Your voice matters. When you take the time to report a pothole, you’re actively improving the quality of Indianapolis roads.

Step-by-Step Guide on How to Report Potholes in Indianapolis

If you’ve encountered a pothole on your daily commute, don’t just drive over it and hope someone else reports it—here’s how you can take action:

Step 1: Gather Details

Before filing a pothole report, gather the necessary information:

The exact location of the pothole (be as specific as possible, such as “at the intersection of 96th St. and Hague Road”).
An estimate of the size and depth of the pothole.
Any additional comments about the pothole’s impact on traffic or safety.

Step 2: Submit Your Report Online or by Phone

The city of Indianapolis provides a few convenient ways to report potholes:

Use the Request Indy Online Portal: Visit the official Indy.gov Request Indy portal and follow the instructions to submit a report.
Call Indy 311: Dial 311 to speak directly with a city representative, who will log your report and provide guidance.
Download the Mobile App: Download the Request Indy app on your smartphone for an easy, on-the-go reporting option.

Step 3: Follow Up

After submitting your report, you’ll receive a reference number. Keep this handy in case you need to follow up on the status of your claim with the city.

Reporting potholes doesn’t just resolve an immediate issue—it also helps the city allocate services and improve road repair processes effectively.

Resources for Indianapolis Residents

If you’re navigating pothole-related challenges, Indianapolis offers a range of helpful resources:

Department of Public Works: The operations division is the official hub for street and alley issues, including pothole repair requests and updates.
Reimbursement for Vehicle Damage: If a pothole has caused damage to your vehicle, you may be able to file a claim with the city for reimbursement. Detailed instructions are available on the Indy.gov website.
Road Repair Updates: Stay informed about ongoing construction or maintenance projects on the city’s road construction page.

These resources empower residents to participate actively in maintaining safe and smooth roads throughout Indianapolis.

Commercial Paving Repair for Business Owners and Developers

Potholes don’t just plague public roads—they also show up in parking lots, sidewalks, and private properties, causing issues in areas you might not expect. For business owners and real estate developers, potholes can create more than just an inconvenience; they can harm vehicles, create safety hazards for pedestrians, and even lead to liability issues.

Beyond physical damage, poorly maintained surfaces can send the wrong message to customers and tenants, ultimately damaging your brand reputation and impacting your bottom line. Taking proactive steps to address potholes is essential for maintaining both safety and professionalism.

Why Address Potholes on Business Properties?

☑ Customer Safety

Cracked pavement and potholes pose significant risks for customers and employees, making it easy to trip, fall, or damage vehicles. Maintaining smooth surfaces helps create a safer environment for everyone.

☑ Curb Appeal

First impressions matter. A well-maintained property with smooth, pothole-free pavement is more inviting and professional, attracting more visitors, customers, and potential tenants.

☑ Reduced Liability

Neglecting damaged pavement increases the risk of accidents, which can lead to costly injury claims or lawsuits. Prompt repairs not only protect people but also safeguard your business from legal and financial troubles.

Frequently Asked Questions About Reporting Potholes

▷ How do I file a claim for pothole damage in Indianapolis?

Who is responsible for repairing potholes on private property? Visit the Indy.gov Pothole FAQ page to find answers to these and other common questions.

▷ What is the app for reporting potholes?

The Indy 311 app is available for both iOS and Android devices.

▷ What are the hours of operation for Indy 311?

Indy 311 operates Monday through Friday from 7:00 a.m. to 6:00 p.m., except on city-observed holidays.

▷ How do I file a complaint with the city of Indianapolis?

The city of Indianapolis offers multiple ways to contact them, including through the official website, by phone, or in person at various locations throughout the city. Visit Indy.gov’s Contact Us page for more information.

Conclusion

Pothole reporting in Indianapolis isn’t just a civic responsibility—it’s a step toward creating safer, more efficient communities. By taking proactive measures to report potholes, use local resources, or repair your business property’s infrastructure, each of us can help improve the driving experience in our city.

Do your part and make Indianapolis a safer place to live and drive. For business paving services, reach out to a trusted professional. Contact ACI Asphalt and Concrete at 317-549-1833 for commercial pothole repair services in Indianapolis, Indiana. We offer asphalt and concrete work, including sealcoating services and large batch/small batch ready mix concrete delivery.

Mastering Pothole Solutions for Property Owners and Managers

Posted on March 8, 2024 by admin

Potholes aren’t just the bane of a driver’s existence on public roads. They can also wreak havoc on private properties, serving as both a nuisance and a significant safety hazard. For property owners, business operators, and managers, understanding how to tackle potholes is a crucial piece of the property maintenance puzzle. This comprehensive guide will walk you through not only the ins and outs of potholes but also offer practical strategies for prevention and repair.

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The Link Between Potholes Fit and Property Maintenance

Proper property maintenance is about more than just maintaining appearances; it’s about ensuring the safety and longevity of your investment. Potholes are a prime example of how seemingly small issues can snowball into larger safety and financial concerns. Understanding potholes and what to do about them ensures you’re doing right by your property and the community you serve.

The 101 on Potholes

Potholes are depressions or cavities on the surface of a paved area, such as roads, parking lots, and pathways, that stem from a variety of causes. They begin as small cracks that are exponentially aggravated by vehicle traffic, weather, and time. Potholes are typically caused by a combination of water, weather, and traffic wear. When small cracks in the pavement are left unaddressed, they become more extensive as rain and moisture seep in, freezing and expanding in cold weather, and melting and carrying away loose aggregate. When vehicles pass over these weak spots, the pavement is further dislodged, creating a cavity that grows as more material is displaced.

How Pothole Formation Can Impact Business Properties

Potholes can affect your property in several significant ways, from safety concerns to property value depreciation.

Safety Risks – Unattended potholes can cause accidents and physical injury, leading to liability claims. Additionally, they can damage vehicles, causing alignment issues, tire damage, or accidents.

Property Aesthetics – An unsightly pothole can diminish the overall appeal of your property. This aesthetic detriment is not only off-putting for visitors but can also impact your brand and the perceived value of your property.

Financial Implications – Property repairs and legal costs resulting from accidents can add up quickly. It’s far more cost-effective to address potholes promptly.

Recommended Pothole Prevention Measures

Preventing pothole formation is an excellent way to save on repair costs and maintain safety and appearance standards.

Regular Inspections – Frequent visual checks can identify potential trouble spots before they become full-fledged potholes. Early detection allows for small, inexpensive repairs rather than larger, costly ones.

Proper Drainage Systems – Water is a primary contributor to potholes. Ensure that your property has effective drainage to prevent standing water on paved surfaces.

Time-Conscious Repairs – Patching up a pothole as soon as it’s detected can halt the process of water infiltration and pavement erosion, preventing further damage.

Methods of Pothole Repair

When potholes do form, the manner in which they are repaired can have long-lasting effects on your property’s condition.

DIY vs. Professional Services

While it’s tempting to address small repairs yourself, professionals have the tools and expertise to ensure the job is done right, minimizing the chance of a return visit from Mr. Pothole.

Materials and Techniques

There are various materials and techniques for repairing potholes depending on the extent of the damage, from simple patching to full-depth replacements, and compaction methods to ensure a lasting repair.

In Summary

Potholes are more than a mere annoyance; they are a tangible safety and financial concern for property owners and managers. This guide has provided insights into preventing and repairing potholes, and it’s clear that being proactive is key. Regular maintenance and swift repairs can go a long way in preserving your property’s safety and aesthetics, and ultimately, your peace of mind.

If you’re ready to tackle those potholes head-on and pave the way to a secure and inviting property, learn more about our professional pothole repair solutions. ACI Asphalt and Concrete specializes in comprehensive commercial paving services that keep potholes at bay, ensuring your property’s infrastructure is as solid as the body of your business. Don’t wait for those potholes to spread; take control of your property’s maintenance today.

Everything You Need to Know About Potholes in Indianapolis

Posted on February 28, 2022 by admin

This time of year, the potholes really start to worsen. Come Spring, they are in fuller affect, and worsening at an exponential rate. If you are a property owner dealing with nuisance potholes, you should know that there is a viable solution for pothole repair and prevention. It all starts with the right knowledge.

Continue reading to learn some of the most pertinent points regarding potholes, including how they form and what can be done to repair and prevent them.

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Facts About Potholes

Pothole Formation

Potholes are formed by the seasonal freeze-thaw cycles, more specifically the expansion and contraction of ground water. When it rains or snows, water seeps into permeable pavements like concrete, cement, or unsealed asphalt. Once the weather gets cold enough, the water inside pavement freezes and expands. As a result, the pavement endures structural stress.

When the temperatures increase and the water inside pavement thaws, it contracts, and so does the pavement. What results is surface cracks and crevices, which eventually break apart and crumble away as more vehicular traffic and similar external conditions come through. Then a pothole forms.

Deicer Salt Can Expedite Pothole Formation

During the winter season, especially right now after experiencing some icy conditions last week, many Hoosiers rely on deicing salts. However, deicers tend to speed up the rate of pothole formation. You see, water will freeze at 32 degrees Fahrenheit, but deicing salts reduce the temperature at which water freezes. As a result, a man-made freeze-thaw cycle will arise, thus leading to more pavement damage, and ultimately, pothole formation.

How to Report a Pothole in Indianapolis

If you know of a dangerous or inclement pothole, you can report it to the city for repair. For potholes on interstates and highways, call the Indiana Department of Transportation (INDOT) at 317-356-2411 or submit an email at www.in.gov/indot. If your vehicle has suffered property damage from a pothole, you will need to file a tort claim with the city or county.

How to Repair a Pothole

If you have a small pothole on your property, you may be able to repair it yourself if you are experienced with handy work like this. Otherwise, it is recommended to contact a licensed and insured paving contractor for pothole repair that is up to code and that will stand the test of time. Many people who attempt to repair a pothole on their own find that the repair just doesn’t last. For a permanent solution to Indianapolis pothole repair, hire a professional.

Pothole Prevention

The best method of prevention when it comes to concrete and asphalt pavements is to repair surface blemishes while they are still in their early stages. This usually involves crack over-banding, crack filling, and pothole filling, using materials such as thermoplastic preformed tape, MMA cold plastic infills, cold lay material, hot work patch material, and more.

Another common preventive method is routine maintenance, which may include periodic resurfacing, overlays, reinforcement, cleaning, and incorporating an efficient water drainage system. If you are having new pavement installed, it is vital to hire a professional Indianapolis IN paving company that has a reputation for providing trusted work and outstanding results. Many pavement problems start with poor installation, so be sure you hire wisely to avoid making a poor investment.

Not sure who to trust for commercial or industrial pothole repair in Central Indiana? Contact ACI Asphalt and Concrete at 317-549-1833 for licensed, bonded, and insured commercial pothole repair in Indianapolis, Indiana. We specialize in winter cold patching and pothole prevention solutions.

Commercial and Industrial Pavement Repair

How to Request Pothole Repair in Indianapolis

Posted on May 13, 2021 by admin

Are you tired of the big pothole outside of your neighborhood entrance, or perhaps down the street when turning at the intersection? If so, there is something you can do to help the situation and expedite the repair process. Do your part by reporting a pothole that needs repaired in Indianapolis.

Continue reading to learn how to report a pothole to the city of Indianapolis and request that it be repaired as soon as possible.

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Pothole Repair in Indianapolis

Once the frozen ground thaws come spring, the majority of pavement damages begin to appear. The most common type of pavement damage that results from the freeze thaw cycles every season are potholes. Not only are potholes unsightly, but they also create hazardous road conditions that can cause car accidents or vehicular damage. If you’ve ever hit a pothole and got a flat, you know what we’re talking about. Potholes are frustrating, especially if repairing them is out of your reach. So, when the city should be repairing dangerous potholes in your community, you need to let them know. As a commercial or industrial property owner, you have options to repair pavement potholes as well.

How to Report a Pothole in Indianapolis:

1. Visit the RequestIndy Website Portal
2. Click on “Create New Request”
3. Choose “Streets, Signs & Signals”
4. Click on “Potholes”
5. Fill out the form with detailed information.

How to Check Up on Pothole Repair Request:

Visit Indy Pothole Viewer. Depending on various factors, such as weather conditions, number of reports, and staff attendance, the city will usually take anywhere from 1 to 2 weeks to repair a reported pothole.

Commercial Pothole Repair in Indiana

If you are commercial or industrial proprietor, and your pavements are damaged or require pothole repairs, contact a local interested commercial paving company. In fact, choose only the best in commercial pothole repair by calling ACI Asphalt and Concrete, today!

Not only do we offer top-quality, cost-effective winter cold patching and pothole repair for commercial and industrial clients, all our work comes with a 100% Satisfaction Guarantee! Contact us at 317-549-1833 to request a free estimate or information about commercial pothole repair in Indianapolis, Indiana.

You Should Also Read:

How Pothole Development Works and How to Prevent It
Frequently Asked Questions About Potholes and Pothole Repair
What to Include in a Parking Lot Preventative Maintenance Plan (PMP)